Privacy

PRIVACY STATEMENT

Thank you for visiting MyCPAP.com.hk.

Here at MyCPAP.com.hk, we pledge to fully meet the requirements of the Personal Data (Privacy) Ordinance of Hong Kong. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

We understand that you care about the security of your privacy. It is therefore our prime concern to secure your privacy so that you may enjoy visiting our Website without any worry. This Privacy Policy Statement tells you about what information we would collect from you and what we would do about them and also explains our security policy.

Personal Data Collection and Use

Generally speaking, we do not collect any personal data from you and no registration is required in order to gain access to any information provided by our Website.

Like many other websites, we record your visit automatically through cookies, which are some small data structures sent to your computer to record your visit to our Website and to identify you during your future visits. These cookies may be saved permanently in your computer but they are usually harmless. You may disable these cookies but this may affect your browsing of our Website. The types of data collected by us include the browser type and version, the operating system, the IP address and the domain name of the server. This information collected from you will only be used to compile general statistics in relation to the number of visitors to our Website and also the usage of our Website. No personal data will be collected unless you explicitly provide that information to us.

However, personal data may be collected from you on a voluntary basis for some particular purposes or services. The purposes for collecting your personal data which include your name, telephone numbers, address, email address, credit card numbers, expiry date, etc., and are set out in the respective screens on our Website which invite you to provide your data. Refusal to supply personal data may result in MyCPAP being unable to process your request.

 

Security of Personal Data

We do take the security of your privacy seriously. Our general policy is not to disclose any personal data to any third parties except as required by law or with your prior consent. All personal data you provided us are secured on our Website with restricted access by authorized personnel only. Our online ordering process uses SSL protocol link for data transmission so as to protect your personal data which may be of security concerns to you. We also instruct our staff of our Privacy Policy from time to time to ensure their strict compliance.

Disclosure and Sharing of Personal Data

Our general policy is to keep all personal data confidential except as permitted or required by law.

The personal data provided will be used for the specified purposes stated by us when collecting such data including without limitation processing of orders, statistical purposes and other related matters. We may provide these personal data to persons authorised to process the information for purposes relating to those specified purposes only.

We do not share any personal data about you with other companies or organizations without your prior consent. However, information may be disclosed incidental to or in the course of our operation to the following parties:

  1. any personnel, agent, adviser, auditor, contractor, or service provider who provide services and advice to us in connection with our operation
  2. the technicians who help to design and set up our Website
  3. the person to whom we are required to make disclosure under any law applicable in or outside Hong Kong

You should also note that as we have no control over any act of any third party, the privacy protection stated in this Privacy Policy Statement does not apply to the information which has been disclosed to any third party incidental to or in the course of our operation or in providing our services. We assume no responsibilities on the privacy protection against such third parties.

Hyperlinks

This Privacy Policy Statement only applies to this Website. If you click on any advertisement or hyperlink linking to another website, you will leave our Website for another location. We shall not be responsible for the privacy and security practices or the content of such websites and you should always check the privacy policy of all websites you clicked in.

Updates

We reserve the right to revise, change or modify this Privacy Policy Statement from time to time at our sole discretion by updating this Privacy Policy Statement, posting or by inserting notices located on particular pages at this Website to that effect. Please remember to visit this page from time to time to review any amendments to the above Privacy Policy Statement and their effect on your use of this Website. Your continued use of this Website implies your acceptance to such amendments.

Applicable Law

This Privacy Policy Statement shall be governed by and construed in accordance with the laws of Hong Kong, Special Administrative Region of the People’s Republic of China.

English Version and Chinese Translation

This Privacy Policy Statement is written in English language with a Chinese translation. If there is any discrepancy or conflict between the English version and its Chinese translation, the English version prevails.

Data Collection

Your personal data may be collected by us on a voluntary basis when you visit our Website, register, or place an order with us.

The categories of personal data that we may collect, process and use will include:-

  1. your personal information, contact details such as your name, gender, age, phone number, correspondence address and email address;
  2. your interests, preferences, opinions and feedback;
  3. details of your visits to our Website and other information collected through cookies and other tracking technology including information that you looked at. 

Data Use

We may use your personal data for marketing and promotional purposes. We may communicate marketing and promotions to you by post, telephone, or online (including by email or through your mobile device or via online banner advertisement) and, as appropriate and where required, we will ask you for your consent, or otherwise provide you with the opportunity to choose not to receive marketing, at the time we collect your data.

We will provide an option to unsubscribe or opt out of further communication on any direct marketing communication sent to you at no charge. You may also opt out by contacting us by e-mail to: cs@mycpap.com.hk.

Data Security

We maintain reasonable safeguard measures to protect your personal data in accordance with the requirements of data protection legislation. All personal data collected by us is stored on secure servers with restricted access by authorized personnel only.

Data Sharing

We keep all personal data confidential except as permitted or required by law. We do not share or disclose any of your personal data with other companies or organizations without your prior consent. However, certain information may be disclosed incidental to or in the course of our operation to the following parties:-

  1. any personnel, agent, adviser, auditor, contractor, or service provider who provide services and advice to us in connection with our operation;
  2. the technicians who help to design and set up our Website;
  3. the person to whom we are required to make disclosure under any law applicable in or outside Hong Kong.

Data Retention

Our retention period for personal data are based on business needs and legal requirements. We will retain your personal data for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose. Where personal data is no longer needed, we either irreversibly anonymize the data (in which case we may further retain and use the anonymized data) or securely destroy the data.

Your Rights

You have the right to:-

  1. access your personal data and have it corrected, amended or deleted;
  2. withdraw your consent to the processing of your personal data at any time;
  3. receive a copy of your personal data and transit such to others;
  4. object to our processing of your personal data;
  5. lodge a complaint about the processing of your personal data with your local data protection authority; and
  6. instruct us to restrict the processing of your personal data pending our investigation and/or verification of your claim.

Contacting us

For any data access and correction request or exercise of your rights, please send to us by e-mail to: cs@mycpap.com.hk.